About Hannah Steiman

Hannah is Chief Operating Officer of Peak Support.

Four Ways To Improve Your Innovation Success Rate

By now, it’s treated as an established fact: large companies are bad at innovation, small companies are good at it. read more →

Just Getting Started with Business Process Outsourcing? Follow the Four Ts

Let’s say you need more customer support reps. A business process outsourcing firm (BPO) can provide them. But signing a contract is only the first… read more →

Want To Deliver Great Customer Service? Do These 7 Things

Delivering great customer service is hard. But it's critical for a company's success. Nearly two-thirds of people say customer experience is more… read more →
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