About Jonathan Steiman

Jonathan is Founder and CEO of Peak Support.

Five Innovative Startups to Watch in 2019

What are the most innovative startups on the market today? Which companies are likely to survive economic turmoil in 2019 - and maybe even change the way… read more →

The #1 Mistake Companies Make When Preparing for Growth

We all know growth can be a challenge. You need to create new systems, hire new people, invest in new technology. But there is one area that many CEOs… read more →

Scale Your Holiday Customer Service Team In 5 Steps

The holidays are coming, and for many companies, that means a surge in sales. That means you need to grow your customer service team before the holidays… read more →

How To Manage High-Stress Situations - In Business or in Fishing

Remaining calm under pressure is a critical skill in business and, I recently learned, in striped bass fishing. In fact, the ability to manage high-stress… read more →

Multitasking is Bad For You. Here are Six Surprisingly Easy Ways to Stop

In the opening session of our leadership training program, we ask each participant to share three strengths and three development areas. Inevitably,… read more →

Is Your Leadership Team at Risk of Burnout? Here are 5 Steps You Can Take

On a recent Monday morning, I opened my computer and was faced with one of my biggest leadership challenges yet. Bianca, my director of operations,… read more →

Reflections on Our Corporate Planning Summit

In late July, we had our first Corporate Planning Summit. We brought together the entire leadership team, along with all HQ staff, for an incredible… read more →

Do You Need to Fire a Top Performer? Here Are 4 Things to Do First

No one wants to lose a top performer. When someone is doing a great job in a critical role, replacing them is difficult, time consuming, and expensive.… read more →

Why Google's AI Assistant Will Not Replace Humans Any Time Soon

A few weeks ago, I woke up to find that many people on my Facebook feed had shared this video of Google's new AI assistant. The article accompanying the… read more →

How I Improved My Communication Skills By Following One Simple Rule

All entrepreneurs are professional communicators. It's how we spend almost all of our time. According to a recent study, CEOs spend 61 percent of their… read more →
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