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Blog - Peak Support

Standard Operating Procedures: Why companies Need Them

No matter what type of business you have or what kind of industry you’re in – e-Commerce, manufacturing, hospitality, internet, healthcare, food service,… read more →

The Importance Of Process Improvement

Business processes are designed to help employees reach their goals in an effective manner. Team members from various departments are each assigned a… read more →

Peak Support Q&A: Christian Lou Manguiat

Christian became a member of the Peak Support family in December of 2020. He juggles talent acquisition, employee engagement, marketing, and admin related… read more →

Peak Support hires Stephen Lowe as Chief Information Officer

Peak Support is excited to announce that it has hired its first Chief Information Officer, Stephen Lowe.  read more →

Peak Support Q&A: Shiela May Ordaniel

The year was 2016, when a former colleague referred Shiela to Peak Support. And then two days after her job interview, she was hired! People in the… read more →

Peak Support Q&A: Monica Isidro

Monica is one of the prettiest faces in the company. But don’t be intimidated by her beauty, as she is as friendly and sweet as they come. She considers… read more →

The Best Work from Home Gift Ideas

The holidays are already upon us. It’s that one time of the year where – as cliché as this may sound – hope springs eternal, and laughter and cheers fill… read more →

Peak Support Q&A: Edmund Perez

Edmund, or Edz – as he is most commonly known among his peers at Peak Support, has been with the company for the past two years. He looks up to his… read more →

3 Customer Service Nightmares And What You Can Do To Avoid Them

Any person running a company or selling a product knows that closing a sale is hard. But what’s even harder? Providing excellent after-sales support and… read more →

Results of our first Diversity, Equity, & Inclusion Survey at Peak Support

When Jonathan Steiman, Bianca Lazaro, Judz Eronico, and Hazel Abijay decided to build a company together, they started by asking: what kind of company do… read more →
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Peak Support Summit 2019


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    955 Massachusetts Ave., #130, Cambridge, MA 02139 Phone: (866) 620-5538 Web: www.peaksupport.io