This is the third year in a row where we’ve published our client survey result. One of our core values is Continuous Improvement, which…
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Businesses that choose to operate their customer service department in-house are 50% less efficient compared to companies who partner up with business…
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Lana is a Client Services Senior Director at Peak Support. She and her family strengthen their bond by planting plants in the garden and playing a lot of…
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Why do we so often fail at self-care?
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Aimee is one of Peak Support’s highly reliable service delivery directors. When she wants to relax, she listens to smooth jazz songs from artists such as…
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Danny is a recent addition to the ever growing Peak Support family. Now that the weather is getting warmer, he likes to grill steaks on his back deck,…
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Alyssa is a team lead for our U.S. team. She joined Peak Support in 2020, and learned about the company through her previous job. At the height of Buffy…
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Peak Support stands with the Asian American Pacific Islander (AAPI) community and denounces white supremacy in all its forms.
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A few months ago, Peak Support COO Hannah Steiman asked her connections on LinkedIn for some recommendations on good books about customer service, and she…
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