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Blog - Peak Support

Peek inside our 2019 Client Survey Results

Last year, we published the results of our annual client survey for the first time. Because Continuous Improvement is one of our core values, it’s… read more →

Peak Support Q&A: Bryan Rosario

Bryan is one of the latest additions to Peak Support’s Talent Acquisition team. He describes himself as somebody who is strong yet silent and… read more →

Peak Support Q&A: Patrick Pilares

Pat is a Senior Team Lead for one of Peak Support’s biggest accounts. He has been with the company since July 2017. If Pat were to describe himself in… read more →

Peak Support Q&A: Honeylie faith Belnas

Honey may seem shy and quiet, especially if it’s your first time meeting her. But once you get to know her, she’s actually a very fun and friendly young… read more →

Peak Support Q&A: Jonathan Steiman

Jon is Peak Support’s very lively and down-to-earth CEO. What probably sets Jon apart from other executives is his openness to accepting feedback from… read more →

A First-Hand Account of Peak Support’s First-Ever U.S. Summit

My career at Peak Support has been a dream come true after some 14 years in the call center industry. It has fulfilled my dreams of working remotely,… read more →

Peak Support Q&A: Hazel Abijay

Hazel or Haze is a Senior Engagement Manager at Peak Support. She, alongside Jon, Bee, and Judz, started Peak Support in 2015. Haze has been instrumental… read more →

The Best Tech Tools For Chat Support

It’s no secret that live chat is increasingly becoming a must-have customer service channel. It ranks the highest in customer satisfaction - in fact, 73%… read more →

Are You Prepared for the Recession?

I've been expecting a recession for a while. If you'd listened to my predictions of a stock market crash in 2016, you'd have made some bad investment… read more →

Peak Support Q&A: Kevin Calatrava

Kevin or Kev hails all the way from Misamis Occidental - a province that is situated in the Northern Mindanao region of the Philippines. Dinner is Kevin’s… read more →
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Peak Support Summit 2019

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