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Blog - Peak Support

2020 Client Survey Results

This is the third year in a row where we’ve published our client survey result. One of our core values is Continuous Improvement, which… read more →

Top 7 Customer Service Interview Questions

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Clutch Award For Top Voice Services and Call Center Company

Businesses that choose to operate their customer service department in-house are 50% less efficient compared to companies who partner up with business… read more →

Peak Support Q&A: Lana Charlton

Lana is a Client Services Senior Director at Peak Support. She and her family strengthen their bond by planting plants in the garden and playing a lot of… read more →

Self-Care Tips to Keep Yourself Happy and Healthy

Why do we so often fail at self-care?  read more →

Peak Support Q&A: Aimee Fermo

Aimee is one of Peak Support’s highly reliable service delivery directors. When she wants to relax, she listens to smooth jazz songs from artists such as… read more →

Peak Support Q&A: Daniel Gutierrez

Danny is a recent addition to the ever growing Peak Support family. Now that the weather is getting warmer, he likes to grill steaks on his back deck,… read more →

Peak Support Q&A: Alyssa Hedrick

Alyssa is a team lead for our U.S. team. She joined Peak Support in 2020, and learned about the company through her previous job. At the height of Buffy… read more →

Our Team Members Respond to the Rise in Anti-Asian Hate Crimes

Peak Support stands with the Asian American Pacific Islander (AAPI) community and denounces white supremacy in all its forms.  read more →

23 Books Everyone in Customer Service Should Read

A few months ago, Peak Support COO Hannah Steiman asked her connections on LinkedIn for some recommendations on good books about customer service, and she… read more →
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Peak Support Summit 2019

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    955 Massachusetts Ave., #130, Cambridge, MA 02139 Phone: (866) 620-5538 Web: www.peaksupport.io