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Blog - Peak Support

Peak Support Q&A: Mari Lou Nina Pineza

Nina is a Talent and Operations Specialist at Peak Support. She’s a certified Potterhead, and is very proud of her vast collection of Harry Potter books… read more →

Top Eight Customer Service Resolutions for Brands in 2021

Last year, there were a lot of disappointing customer experiences, and with them came a lot of excuses. read more →

Peak Support Q&A: Jim Ray Gacita

Jim is a senior team leader for one of Peak Support’s longtime clients. He hails from Cagayan de Oro, or also known as the “City of Golden Friendship” - a… read more →

Peak Support Recognized as Top Global BPO by Clutch Awards

Business Process Outsourcing is one of the fastest-growing sectors in the B2B industry. BPO is expected to grow by 5.3% this year. Hiring an outsourced… read more →

Peak Support Q&A: Maria Cecilia Acido

Ces is a devoted mother and wife, who considers her family and friends her greatest treasures. Seeing her kids happy and healthy, as well as being able to… read more →

Why We're Sharing Our Pronouns

A few weeks ago, Peak Support COO Hannah Steiman sent an email to all our team members about adding pronouns to their profiles on Slack, LinkedIn, and… read more →

Peak Support Q&A: Manuel Co Jr.

Manny is a Senior Business Analyst at Peak Support. When he’s not at work, Manny likes to keep himself busy by watching YouTube food videos. The famous… read more →

Peak Support Q&A: Bianca Lazaro

Bianca or Bee, currently serves as the Director of Operations at Peak Support. When asked what she was like as a child, Bee says that she was a… read more →

Peak Support Q&A: Shirleen Telis

Bebz is a hardworking, young woman whose name often makes an appearance at Peak Support’s monthly awarding ceremony. She initially took up an accountancy… read more →

8 QA Tools To Keep Your Customer Interactions Best-In-Class

Nobody’s perfect. It’s a phrase we hear often throughout life. Whether it be from a parent or teacher, or maybe a significant other or friend. No matter… read more →
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