Why do we so often fail at self-care?
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- May 28, 2021
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- Remote Work, Stress
Aimee is one of Peak Support’s highly reliable service delivery directors. When she wants to relax, she listens to smooth jazz songs from artists such as…
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- May 25, 2021
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- Peak Support, Recruiting & HR, Remote Work, Outsourcing, Talent Acquisition
Danny is a recent addition to the ever growing Peak Support family. Now that the weather is getting warmer, he likes to grill steaks on his back deck,…
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- April 27, 2021
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- Peak Support, Recruiting & HR, Remote Work, Outsourcing, Talent Acquisition
Alyssa is a team lead for our U.S. team. She joined Peak Support in 2020, and learned about the company through her previous job. At the height of Buffy…
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- March 30, 2021
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- Peak Support, Recruiting & HR, Remote Work, Outsourcing, Talent Acquisition
Peak Support stands with the Asian American Pacific Islander (AAPI) community and denounces white supremacy in all its forms.
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- March 23, 2021
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- Diversity, Equity and Inclusion
A few months ago, Peak Support COO Hannah Steiman asked her connections on LinkedIn for some recommendations on good books about customer service, and she…
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Nina is a Talent and Operations Specialist at Peak Support. She’s a certified Potterhead, and is very proud of her vast collection of Harry Potter books…
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- February 23, 2021
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- Peak Support, Recruiting & HR, Remote Work, Outsourcing, Talent Acquisition
Year after year, there are a lot of disappointing customer experiences, and with them come a lot of excuses.
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Jim is a senior team leader for one of Peak Support’s longtime clients. He hails from Cagayan de Oro, or also known as the “City of Golden Friendship” - a…
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- January 26, 2021
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- Peak Support, Recruiting & HR, Remote Work, Outsourcing, Talent Acquisition
Business Process Outsourcing is one of the fastest-growing sectors in the B2B industry. BPO is expected to grow by 5.3% this year. Hiring an outsourced…
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- January 22, 2021
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- Peak Support, Business Process Outsourcing, BPO, Customer Service Outsourcing, Outsourcing