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Blog - Peak Support

8 QA Tools To Keep Your Customer Interactions Best-In-Class

Nobody’s perfect. It’s a phrase we hear often throughout life. Whether it be from a parent or teacher, or maybe a significant other or friend. No matter… read more →

Peak Support Q&A: Roland Allan Papa

Lan is a Senior Quality Assurance Lead at Peak Support. His dream is to visit Japan someday and experience its open-air onsen (hot spring), as well as… read more →

The 2022 Guide to the Top Phone Support Platforms

Whether you’re deciding to add a new contact channel, or just need to switch up your phone technology, you have a lot of options when it comes to choosing… read more →

Peak Support Q&A: Marichel Natividad

Chel joined Peak Support in December of 2016 and is currently an Engagement Manager in the company. Her favorite movie of all time is “Pretty Woman”, and… read more →

HubSpot Service Hub Review: How To Achieve Your Customer Service Goals

In 2018, HubSpot released their newest product: Service Hub. Designed to work seamlessly with their other product suites (CRM, sales and marketing tools),… read more →

Peak Support Q&A: Hannah Steiman

Hannah is the COO of Peak Support. She is a hardworking mother of two who usually wakes up early and allots 30 minutes of alone time before her kids get… read more →

Letter from Jon and Hannah about Black Lives Matter

Below is a letter we wrote to the Peak Support team about Black Lives Matter in June 2020.  Read our September 2021 update on our Diversity, Equity &… read more →

Peak Support Q&A: Carlos Cornista

Carlos or C2 as he is fondly called at Peak Support, is a sweet and family-oriented young man. He lists Christmas as his favorite holiday, not so much for… read more →
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