Last year, we published the results of our annual client survey for the first time. Because Continuous Improvement is one of our core values, it’s…
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- March 2, 2020
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- Peak Support
Bryan is one of the latest additions to Peak Support’s Talent Acquisition team. He describes himself as somebody who is strong yet silent and…
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- February 25, 2020
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- Peak Support, Recruiting & HR, Remote Work, Outsourcing, Recruitment, Talent Acquisition
Pat is a Senior Team Lead for one of Peak Support’s biggest accounts. He has been with the company since July 2017. If Pat were to describe himself in…
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- January 22, 2020
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- Peak Support, Recruiting & HR, Remote Work, Outsourcing, Recruitment, Talent Acquisition
Honey may seem shy and quiet, especially if it’s your first time meeting her. But once you get to know her, she’s actually a very fun and friendly young…
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- December 10, 2019
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- Peak Support, Recruiting & HR, Remote Work, Outsourcing, Recruitment, Talent Acquisition
Jon is Peak Support’s very lively and down-to-earth CEO. What probably sets Jon apart from other executives is his openness to accepting feedback from…
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- November 26, 2019
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- Peak Support, Recruiting & HR, Remote Work, Outsourcing, Recruitment, Talent Acquisition
My career at Peak Support has been a dream come true after some 14 years in the call center industry. It has fulfilled my dreams of working remotely,…
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- October 21, 2019
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- Peak Support, Remote Work, Leadership, Peak Support Summit
Hazel or Haze is a Senior Engagement Manager at Peak Support. She, alongside Jon, Bee, and Judz, started Peak Support in 2015. Haze has been instrumental…
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- October 8, 2019
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- Peak Support, Recruiting & HR, Remote Work, Outsourcing, Recruitment, Talent Acquisition
It’s no secret that live chat is increasingly becoming a must-have customer service channel. It ranks the highest in customer satisfaction - in fact, 73%…
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I've been expecting a recession for a while. If you'd listened to my predictions of a stock market crash in 2016, you'd have made some bad investment…
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- September 30, 2019
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- Disruptors, Innovative Products, Innovative Services, Customer Service Innovation, Recession, Marketing
Kevin or Kev hails all the way from Misamis Occidental - a province that is situated in the Northern Mindanao region of the Philippines. Dinner is Kevin’s…
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- September 2, 2019
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- Peak Support, Recruiting & HR, Remote Work, Outsourcing, Recruitment, Talent Acquisition