3 Customer Service Nightmares and What You Can Do to Avoid Them

Any person running a company or selling a product knows that closing a sale is hard. But what’s even harder? Providing excellent after-sales support and… read more →

The Best Tech Tools For Chat Support

It’s no secret that live chat is increasingly becoming a must-have customer service channel. It ranks the highest in customer satisfaction - in fact, 73%… read more →

3 Great Examples of Incredible Social Media Customer Service

Incorporating customer service into your social media strategy is no longer optional. Exceptional customer service can be--and often is--a significant… read more →
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