The 2020 Guide to the Top Phone Support Platforms

Whether you’re deciding to add a new contact channel, or just need to switch up your phone technology, you have a lot of options when it comes to choosing… read more →

HubSpot Service Hub Review: Using The HubSpot Ecosystem To Achieve Your Customer Service Goals

In 2018, HubSpot released their newest product: Service Hub. Designed to work seamlessly with their other product suites (CRM, sales and marketing tools),… read more →

3 Innovative Ideas to Level Up Your Customer Experience

There’s a seemingly endless volume of articles, how-tos and guidebooks on customer service “best practices.” These can be helpful, to be sure, but if you… read more →

Five Innovative Startups to Watch in 2019

What are the most innovative startups on the market today? Which companies are likely to survive economic turmoil in 2019 - and maybe even change the way… read more →
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Peak Support Summit 2019

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