Peak Support Q&A: Martin Floro

Martin was born in Olongapo City in 1994 and has four siblings. He’s a big fan of the Avengers movies and lists Bruno Mars as his favorite musical artist.… read more →

Peak Support Q&A: Kaci Barker

Kaci is a ray of sunshine with a smile that can light up a room. This eloquent, South Florida native went to Liberty University, where she graduated with… read more →

Our 2018 Team Member Survey: The Results!

One of our core values is Commitment to Team. We strive to create a workplace where our team members are respected, feel fairly compensated, and have… read more →

Our 2018 Client Survey: The Results!

Client First and Continuous Improvement have been two of our core values since Peak Support was founded in 2015. Driven by these values, we survey our… read more →

Peak Support Q&A: George Tillotson

George is a tall and charming guy who has a penchant for adventure. Originally from Boston, George now resides in Indianapolis where he enjoys meeting up… read more →

Four Ways To Improve Your Innovation Success Rate

By now, it’s treated as an established fact: large companies are bad at innovation, small companies are good at it. read more →

The #1 Mistake Companies Make When Preparing for Growth

We all know growth can be a challenge. You need to create new systems, hire new people, invest in new technology. But there is one area that many CEOs… read more →

Just Getting Started with Business Process Outsourcing? Follow the Four Ts

Let’s say you need more customer support reps. A business process outsourcing firm (BPO) can provide them. But signing a contract is only the first… read more →

Peak Support Agent Q&A: Mark Pabriaga

Mark, or Marky as he's most commonly referred to by his friends and coworkers, is a fun-loving and very supportive team lead. Mark has been with Peak… read more →

How To Manage High-Stress Situations - In Business or in Fishing

Remaining calm under pressure is a critical skill in business and, I recently learned, in striped bass fishing. In fact, the ability to manage high-stress… read more →
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