Peak Support Q&A: Hazel Abijay

Hazel or Haze is a Senior Engagement Manager at Peak Support. She, alongside Jon, Bee, and Judz, started Peak Support in 2015. Haze has been instrumental… read more →

Peak Support Q&A: Kevin Calatrava

Kevin or Kev hails all the way from Misamis Occidental - a province that is situated in the Northern Mindanao region of the Philippines. Dinner is Kevin’s… read more →

3 Costly Customer Service Mistakes - And How To Avoid Them

Providing great customer service is critical for building a strong brand. One in three consumers in the U.S. would walk away from a brand they love after… read more →

Just Getting Started with Business Process Outsourcing? Follow the Four Ts

Let’s say you need more customer support reps. A business process outsourcing firm (BPO) can provide them. But signing a contract is only the first… read more →

This Is the Out-of-the-Box Recruiting Strategy No One Is Talking About

At Peak Support, we’re always looking for creative ways to find great candidates. Recently, we hit upon a little-known strategy: hosting informal meetups. read more →
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Peak Support Summit 2019

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