Lizzy has been working for Peak Support’s Talent Acquisition and Training departments for close to two years now. She plays a very important role in…
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Jan or JM as he’s most commonly referred to by his friends and other team members, is a Senior Engagement Manager at Peak Support. JM has been with the…
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Culture--whether good or bad--is the backbone of any company. It lives in team members' day-to-day interactions, and influences how team members behave.…
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Kath is just one of the many supermoms at Peak Support. Her ability to juggle work and family life with poise and grace is what makes her truly admirable.…
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Martin was born in Olongapo City in 1994 and has four siblings. He’s a big fan of the Avengers movies and lists Bruno Mars as his favorite musical artist.…
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We launched our leadership training program - the Emerging Leaders Program, or ELP - with one simple idea: Leaders are made, not born. The 6-month program…
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Kaci is a ray of sunshine with a smile that can light up a room. This eloquent, South Florida native went to Liberty University, where she graduated with…
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Companies who want to offer quality customer service face a choice: manage it in-house, or outsource to a customer support specialist?
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You may still be writing “2017” on forms, but no one can deny that 2018 is in full swing. So what does the year hold for customer service? As always,…
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IBM recently made headlines for dismantling its policy that allowed remote work. But we believe remote work is here to stay. It allows us to hire and work…
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