The 2020 Guide to the Top Phone Support Platforms

Whether you’re deciding to add a new contact channel, or just need to switch up your phone technology, you have a lot of options when it comes to choosing… read more →

HubSpot Service Hub Review: Using The HubSpot Ecosystem To Achieve Your Customer Service Goals

In 2018, HubSpot released their newest product: Service Hub. Designed to work seamlessly with their other product suites (CRM, sales and marketing tools),… read more →

The Best Tech Tools For Chat Support

It’s no secret that live chat is increasingly becoming a must-have customer service channel. It ranks the highest in customer satisfaction - in fact, 73%… read more →

Zendesk Review: Why Zendesk Is One Of The Top Helpdesk Solutions On The Market

You’ve built a successful business, and your customer base is growing every day. Hooray! If you’re answering even 100 queries a week from customers,… read more →
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