Blog - Peak Support

A letter from Peak Support CEO Jonathan Steiman about COVID-19

Below is an edited version of the update Peak Support CEO Jonathan Steiman sent to our clients this week: It goes without saying that COVID-19 has… read more →

Peak Support Q&A: Raezalaine Tayag

Rae is a resilient, ambitious, and enthusiastic young woman who enjoys living the simple life. When she’s not busy with work, you can find Rae munching on… read more →

Peek Inside Our 2019 Team Member Survey Results

Just like our clients, our employees have a big say in the way Peak Support operates. Every year we survey both our team and our clients for their… read more →

Peek inside our 2019 Client Survey Results

Last year, we published the results of our annual client survey for the first time. Because Continuous Improvement is one of our core values, it’s… read more →

Peak Support Q&A: Bryan Rosario

Bryan is one of the latest additions to Peak Support’s Talent Acquisition team. He describes himself as somebody who is strong yet silent and… read more →

The 2020 Guide to the Top Phone Support Platforms

Whether you’re deciding to add a new contact channel, or just need to switch up your phone technology, you have a lot of options when it comes to choosing… read more →

HubSpot Service Hub Review: Using The HubSpot Ecosystem To Achieve Your Customer Service Goals

In 2018, HubSpot released their newest product: Service Hub. Designed to work seamlessly with their other product suites (CRM, sales and marketing tools),… read more →

Peak Support Q&A: Patrick Pilares

Pat is a Senior Team Lead for one of Peak Support’s biggest accounts. He has been with the company since July 2017. If Pat were to describe himself in… read more →

Peak Support Q&A: Honeylie faith Belnas

Honey may seem shy and quiet, especially if it’s your first time meeting her. But once you get to know her, she’s actually a very fun and friendly young… read more →

Peak Support Q&A: Jonathan Steiman

Jon is Peak Support’s very lively and down-to-earth CEO. What probably sets Jon apart from other executives is his openness to accepting feedback from… read more →
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